Privacy Policy
Our approach
This page explains how we handle personal data for registered players and for visitors to our website. We decide why and how your data is used, so we are responsible for it.
What we collect
- Details you give us when you sign up, such as your name, e-mail address, date of birth, country, phone number and username.
- Documents and details we need for identity, age and source of funds checks.
- Payment details needed for deposits and withdrawals.
- Technical data collected automatically, such as your IP address, device, browser, the pages you open and how long you stay.
We may also check information against public records and fraud prevention services.
Why we use it
- To run your account and give you our games and services.
- To answer your questions.
- To keep the site secure and stop fraud and money laundering.
- To support safer gambling.
- To improve our products.
- To send you offers when you have agreed to receive them.
Who we share it with
We share only what is needed with payment providers, game providers, support and technology suppliers, fraud prevention services, and authorities or regulators when the law requires it. If you raise a complaint about us on an outside platform, we may share the minimum needed to respond.
How long we keep it
We keep your data while your account is open and for as long as the law requires afterwards. When we no longer need it, we delete it or make it anonymous.
Your rights
You can ask to see, correct or delete your data, limit or object to how we use it, take a copy with you, and withdraw consent at any time. You can also complain to a data protection authority. To use any of these rights, write to [email protected], or contact the person responsible for data protection at [email protected].
Security
We protect your data with technical and organisational safeguards. No online system can be completely secure, so we keep reviewing and improving our measures.